Privacy Policy

Privacy Policy

Last Updated: September 21, 2025

Fenbendazole LAB (“Fenbendazole LAB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://www.fenbendazole-lab.com/ (the “Website”).

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices and rights available to you.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Fenbendazole LAB

Address:
18121 E HAMPDEN AVE UNIT C 1334
AURORA, CO 80013
United States

Phone: (+1) 209-691-4972

Email: [email protected]

Website: https://www.fenbendazole-lab.com/

2. Information We Collect

We may collect different categories of personal information depending on how you interact with our Website.

2.1 Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our Website, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account login information

  • Order and transaction information

  • Product preferences

  • Customer service communications

  • Information you voluntarily provide through contact forms or email

  • Any other information you choose to provide

You should avoid submitting unnecessary medical, diagnostic, prescription, or other sensitive health information through our Website or customer-service channels.

2.2 Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment service providers.

Depending on the payment method used, this may include:

  • Payment card information

  • Billing information

  • Payment transaction details

  • Fraud-prevention information

We generally do not store complete payment card numbers on our own servers. Payment information may instead be processed directly by the applicable payment processor in accordance with its own privacy policy and security practices.

2.3 Automatically Collected Information

When you visit our Website, certain information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic location derived from IP address

  • Referring website or URL

  • Pages viewed

  • Time spent on pages

  • Date and time of access

  • Website interactions

  • Cookies and similar technologies

  • Diagnostic and security information

This information may be used for website operation, analytics, security, fraud prevention, and performance improvement.

2.4 Health-Related Information

Because our products relate to wellness and dietary supplementation, visitors may voluntarily provide information that could be considered health-related.

We do not require customers to provide medical information to browse the Website or purchase products.

Please do not submit medical records, diagnoses, prescription information, laboratory results, or other sensitive health information unless it is specifically necessary for a service we provide and you are instructed to do so.

Where applicable law treats health-related information as sensitive personal information, we will handle such information in accordance with applicable privacy requirements.

We do not sell personal health information.

3. How We Collect Information

We may collect personal information through:

  • Purchases and checkout

  • Account registration

  • Contact forms

  • Email communications

  • Customer-service interactions

  • Newsletter or marketing subscriptions

  • Cookies and similar technologies

  • Website analytics

  • Advertising and marketing technologies

  • Fraud-prevention and security services

  • Information provided voluntarily by you

We may also receive limited information from third-party service providers that help us operate our Website, process payments, prevent fraud, provide analytics, or deliver advertising services.

4. How We Use Personal Information

We may use personal information for the following purposes:

4.1 Order Processing

We use information necessary to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Send order confirmations

  • Provide shipping updates

  • Handle returns, refunds, and exchanges

  • Provide customer support

4.2 Website Operation

We may use information to:

  • Operate and maintain the Website

  • Create and manage customer accounts

  • Improve website functionality

  • Troubleshoot technical problems

  • Monitor website performance

  • Prevent fraudulent or unauthorized activity

4.3 Customer Communications

We may use your contact information to:

  • Respond to questions and requests

  • Provide customer service

  • Communicate regarding orders

  • Send important service-related notices

  • Provide information about changes to our services or policies

4.4 Marketing

Where permitted by applicable law and, where required, with your consent, we may use your information to:

  • Send promotional emails

  • Provide information about products and offers

  • Measure marketing effectiveness

  • Personalize website or advertising experiences

  • Conduct advertising and remarketing

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication or by contacting us.

4.5 Analytics and Improvement

We may analyze website usage information to understand how visitors use our Website and to improve our products, services, content, and user experience.

4.6 Security and Fraud Prevention

We may process personal information to:

  • Detect and prevent fraud

  • Protect accounts and transactions

  • Detect malicious activity

  • Maintain website security

  • Investigate suspected violations of our policies

  • Protect our rights, customers, employees, and business

5. Legal Bases for Processing — European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we process personal information where one or more lawful bases apply, including:

Contract

Processing may be necessary to perform a contract with you, such as processing and fulfilling an order.

Legal Obligation

We may process information when necessary to comply with applicable legal or regulatory obligations.

Legitimate Interests

We may process information when reasonably necessary for legitimate business interests, such as:

  • Website security

  • Fraud prevention

  • Customer service

  • Business administration

  • Website improvement

  • Direct marketing where legally permitted

Where we rely on legitimate interests, we consider your privacy rights and interests before processing.

Consent

Where required by law, we will obtain your consent before processing personal information for particular purposes, such as certain marketing communications, cookies, or other tracking technologies.

You may withdraw consent at any time where processing is based on consent.

6. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for:

  • Essential website functionality

  • Shopping cart functionality

  • Account functionality

  • Security

  • Website analytics

  • Performance monitoring

  • Advertising

  • Marketing and remarketing

  • Remembering preferences

Some cookies are necessary for the Website to function properly and may not be disabled through certain website settings.

Where required by applicable law, we will request consent before placing non-essential cookies or similar tracking technologies.

You may also control cookies through your browser settings and, where available, through our cookie-consent tools.

7. Third-Party Service Providers

We may use trusted third-party service providers to help operate our business and Website.

These providers may include:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting providers

  • Website security providers

  • Analytics providers

  • Email service providers

  • Customer support providers

  • Advertising and marketing providers

  • Fraud-prevention providers

  • Information technology providers

These service providers may process personal information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.

We do not authorize service providers to use your information for purposes inconsistent with our instructions or applicable law.

8. Payments

Payments made through our Website may be processed by third-party payment providers.

When you select a payment method, the applicable payment provider may collect and process information necessary to complete your transaction, verify your identity, prevent fraud, and comply with financial regulations.

We recommend reviewing the privacy policy of the payment provider you use for additional information about its data practices.

9. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand Website usage and measure or improve marketing campaigns.

Depending on your location and applicable law, these services may collect information such as:

  • IP address

  • Device information

  • Browser information

  • Website activity

  • Advertising identifiers

  • Referring URLs

  • General location information

  • Interactions with advertisements

Some jurisdictions may consider certain forms of targeted advertising or cross-context behavioral advertising to constitute “sharing” or similar regulated activity.

Where applicable, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information.

10. Sale of Personal Information

We do not sell personal health information.

We also do not sell personal information for monetary consideration in the ordinary operation of our Website.

However, certain advertising, analytics, or similar technologies may constitute “sharing” of personal information or targeted advertising under certain U.S. state privacy laws.

Where required by applicable law, we will provide appropriate opt-out mechanisms.

11. Sensitive Personal Information

Certain information may be considered sensitive personal information under applicable laws, including certain health information, precise location information, financial information, account credentials, biometric information, or other categories defined by applicable law.

We seek to minimize the collection of sensitive personal information and use it only for appropriate and permitted purposes.

Where applicable law requires consent before processing sensitive personal information, we will obtain the required consent.

We do not intentionally collect sensitive personal information that is not reasonably necessary for operating our Website and providing requested services.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing transactions

  • Providing customer service

  • Maintaining business and transaction records

  • Complying with legal and accounting requirements

  • Resolving disputes

  • Preventing fraud

  • Enforcing agreements

  • Protecting our legal rights

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include:

  • Access controls

  • Authentication measures

  • Encryption where appropriate

  • Secure payment processing

  • Website security monitoring

  • Restricted access to personal information

  • Security procedures for service providers

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of your personal information.

14. International Data Transfers

Because we operate an online business and may use service providers located in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.

For individuals located in the EEA, UK, or other jurisdictions with international data-transfer requirements, we will use legally recognized transfer mechanisms where required, such as adequacy decisions, standard contractual clauses, or other lawful safeguards.

15. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • Right to know what personal information we collect

  • Right to access personal information

  • Right to request correction of inaccurate information

  • Right to request deletion of personal information

  • Right to obtain a copy of personal information

  • Right to withdraw consent

  • Right to object to certain processing

  • Right to restrict certain processing

  • Right to opt out of certain targeted advertising

  • Right to opt out of the sale or sharing of personal information where applicable

  • Right to appeal certain privacy decisions

  • Right to lodge a complaint with a relevant data protection authority

These rights are subject to applicable legal exceptions and limitations.

16. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), depending on whether the law applies to our business.

California residents may have rights to:

  • Know about categories and specific pieces of personal information collected

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses and disclosures of sensitive personal information where applicable

  • Receive equal treatment for exercising privacy rights

  • Appeal certain decisions regarding privacy requests

California recognizes certain health-related information as sensitive personal information.

To submit a California privacy request, contact us using:

Email: [email protected]
Phone: (+1) 209-691-4972

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising rights provided by applicable California privacy law.

17. Colorado Privacy Rights

If you are a Colorado resident and applicable law applies to our processing activities, you may have rights under the Colorado Privacy Act (“CPA”), including rights to:

  • Access personal data

  • Correct inaccurate personal data

  • Delete personal data

  • Obtain personal data in a portable format

  • Opt out of certain targeted advertising

  • Opt out of the sale of personal data

  • Opt out of certain profiling activities

  • Appeal a decision concerning a privacy request

Colorado treats certain information revealing an individual’s physical or mental health conditions or diagnoses as sensitive data. Colorado law generally requires consent for processing sensitive data.

Requests may be submitted using:

Email: [email protected]
Phone: (+1) 209-691-4972

18. European Economic Area and United Kingdom Rights

If you are located in the EEA or UK, you may have additional rights under applicable data protection law, including:

  • Access to your personal data

  • Correction of inaccurate personal data

  • Erasure of personal data

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

  • Right not to be subject to certain solely automated decisions where applicable

You may also have the right to lodge a complaint with the data protection authority in your country.

Where applicable, you can exercise your rights by contacting:

Email: [email protected]

19. Children’s Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

Where applicable law establishes a higher age threshold or additional requirements, we will comply with those requirements.

20. Do Not Track

Some web browsers may provide “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our Website may not respond to all such signals.

Where applicable law requires us to recognize legally recognized opt-out preference signals, we will comply with those requirements.

21. Third-Party Websites

Our Website may contain links to websites, services, social media platforms, payment providers, or other third-party websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

22. Social Media

Our Website may include links, buttons, or integrations with social media platforms.

If you interact with those features, the applicable social media provider may collect information about your interaction in accordance with its own privacy policy.

Your interactions with social media services may also be subject to the privacy settings associated with your accounts on those platforms.

23. Email Communications

If you subscribe to marketing communications, we may send you promotional emails, product information, updates, or other communications.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in the applicable email; or

  • Contacting us at [email protected].

Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping notices, security notices, or responses to customer inquiries.

24. Health Information and Medical Disclaimer

The Website and our products are not intended to collect medical records or provide individualized medical diagnosis or treatment.

Any information you voluntarily provide concerning your health should be limited to what is reasonably necessary for the interaction in question.

We do not use this Privacy Policy to make any representation that we are a HIPAA-covered entity or business associate.

Whether HIPAA applies depends on the nature of a business and its activities. The FTC also notes that businesses outside HIPAA may still have obligations concerning consumer health information under the FTC Act and, in certain circumstances, the Health Breach Notification Rule.

25. Data Breach

If we become aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to contain, remediate, and assess the incident.

Where notification is required by applicable federal, state, or international law, we will provide notifications to affected individuals, regulators, or other parties within the time period and in the manner required by law.

Certain businesses handling personal health records may also be subject to the FTC Health Breach Notification Rule.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Website functionality

  • Data processing practices

  • Applicable laws and regulations

  • Security practices

  • Business operations

When we make material changes, we may update the “Last Updated” date at the top of this Privacy Policy and provide additional notice where required by law.

We encourage you to periodically review this Privacy Policy.

27. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about our handling of personal information, please contact us:

Fenbendazole LAB

Address:
18121 E HAMPDEN AVE UNIT C 1334
AURORA, CO 80013
United States

Phone: (+1) 209-691-4972

Email: [email protected]

Website: https://www.fenbendazole-lab.com/

We will review and respond to privacy requests in accordance with applicable law.